Step 1
Outcomes, Baseline, Readiness & ROI
Define success, assess current state, and establish a measurable financial and operational baseline.
Independent advisory for IT leaders managing high-impact platform selection, bringing structure, rigor, and accountability to performance, risk, and ROI.
Norstar helps organizations navigate complex technology decisions with clarity, discipline, and confidence.
Our advisory role is to reduce risk, align platforms to business outcomes, and ensure provider performance driving measurable results across performance, cost, and execution.
Expert guidance across UCaaS, CCaaS, networking, AI, and cost optimization.
Transparent, vendor-neutral guidance with aligned incentives and measurable results.
Norstar advises organizations across technology platforms and initiatives that most directly impact performance, cost, and risk. Our role is to support initiatives that span communications, customer experience, AI, networking, and enterprise cost management.
Norstar is a nationally recognized independent technology firm focused on helping organizations transform performance through advanced technologies. Since 1987, executive leaders have relied upon Norstar to clarify and simplify complex technology decisions resulting in superior Performance and Return on Investment.
Request a confidential, no-obligation discussion about your technology initiative. Share a few details and we’ll confirm scheduling within one business day.
A structured, vendor-neutral approach focused on readiness, risk reduction, and ROI.
Define success, assess current state, and establish a measurable financial and operational baseline.
Translate workflows, personas, integrations, and compliance needs into clear technical requirements.
Identify best-fit vendors and validate claims through demos, references, and gap analysis.
Optimize pricing, terms, renewal protections, service credits, and security language.
Ensure adoption, performance tracking, and continuous optimization to drive ROI.
Clear, straightforward answers to the questions CIOs and IT leaders ask before making critical technology decisions.
Norstar is 100% independent and vendor-neutral. We don’t sell technology—our only focus is delivering the best outcome for your organization. Contracts, support, and pricing are direct with providers, no middle-man markups.
Yes. There are no fees and no long-term contracts. If we don’t deliver measurable results, you don’t pay.
Cloud-based communications technologies such as CCaaS, UCaaS, SD-WAN/SASE, AI strategy, and technology expense management (TEM) — focusing on clarity, risk reduction, and ROI.
Take the first step toward simpler decisions, lower costs, and reduced risk—with a zero-cost, zero-risk engagement.