INDUSTRY SOLUTIONS
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MITEL FOR HEALTHCARE
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Flexible and scalable solutions that improve patient care.
EDUCATION / FINANCIAL SERVICES / GOVERNMENT / HEALTHCARE / NON PROFIT / LEGAL SERVICES / SPORTS & ENTERTAINMENT
HOSPITAL AND MEDICAL FACILITY PHONE SYSTEMS
HEALTHCARE COMMUNICATIONS WITH A FOCUS ON POSITIVE PATIENT ENGAGEMENT
Patients today have many choices of healthcare providers, and they have high expectations of their patient experience. How can your facility or practice stay competitive within this new patient-centered healthcare landscape? When quality of care and patient satisfaction are at stake, healthcare providers can’t afford missed communications.
CUSTOMERS LOVE US
DON'T JUST TAKE OUR WORD FOR IT...
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“Mitel offers more features for the money, the system is reliable, and customer service is excellent. It's everything we needed in a telephony solution and more. We couldn't be happier.”
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THOMAS OKOKHERE
VICE PRESIDENT OF FINANCIAL ANALYSIS AND INTERNAL AUDIT, CAPSTONE PEDIATRICS
WHY 1,000 HEALTHCARE PROVIDERS TRUST MITEL
Mitel offers the most comprehensive and cost-effective unified communications solutions available in the market today—from enterprise contact centers spanning multiple locations, to mobility solutions that connect teams via smartphones and tablets, to fully hosted subscription phone services in the cloud. That’s why nearly 1,000 hospitals, physician practices and extended care providers utilize Mitel for their communications needs.
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Mitel delivers precision tools for clinical transformation. Examples include personalized automated appointment reminders for medical offices, call centers that handle resident relations in extended care networks, and multi-modal contact centers that handle sensitive patient data for insurance and billing systems. Mitel healthcare phone systems make positive, private patient engagement possible.
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COLLABORATION FOR MISSION-CRITICAL RESPONSES
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IMPROVE CARE COORDINATION
Frustrating communication delays disappear with Mitel. Mobility and messaging capabilities increase team access to staff members who alternate their time at multiple offices, clinics and hospitals, and reduce patient response times.
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OPTIMIZE PATIENT SUPPORT SERVICES
A unified communications phone system can centralize patient appointment management, billing support, satisfaction surveys, test result delivery, and more.
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STREAMLINE OVERALL PATIENT ENGAGEMENT
A healthcare communications system with built-in call center and automated features can eliminate redundant or inefficient workflows and improve your clinic’s line.
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SUPPORT PATIENT ENGAGEMENT
Improve patient engagement survey scores by adding a “call me now” feature—patients receive assistance when it is most convenient for them.
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SUPPORTING THE HEALTH OF YOUR MEDICAL PRACTICE
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When patient care and satisfaction are at stake, hospitals can’t afford miscommunication. Whether you chose a Mitel on-premises or hosted IP phone solution, we keep department and hospital financials healthy by reducing communication waste, improving patient engagement and offering the most-effective unified communications solutions available today.